I’ve been studying mobile phones since they were literally first introduced into Australia, and one of the things they absolutely offered was more control over time in terms of scheduling and in terms of families being able to keep up with one another. They offered a lot of features in relation to coordination but those very same technologies have had very mixed effects at work. Here, one thinks immediately of retail workers, of Uber drivers, of call centre workers – the way in which a lot of these technologies have been used to intensify various kinds of service work and actually give sectors of workers less control over their time. For example, if we take Uber, drivers are very much at the mercy of the work that’s coming in and have very little control over their scheduling.